To better serve our customers, we offer various payment options to provide the one that best suits you. We accept bank wire transfers, money orders, certified bank checks, and credit cards. We also accept PayPal from verified PayPal members and ship to verified PayPal addresses only.
We accept Visa, MasterCard, Discover and American Express credit cards on domestic orders (US-issued credit cards only). All credit card purchases will be shipped 2 business days after credit card transaction has been completed and cleared.
BANK WIRE TRANSFERS
We accept bank wire transfers for domestic and international orders. After we email you our bank wire information, simply print out our email and take it to the bank to make a bank wire transfer. International wire transfer payments normally clear within 2-5 business days. We will ship your order within 24 hours after the bank wire payment clears.
PayPal We accept PayPal Payments on Domestic Orders up to $9,999.00.
International orders up to $5,000.00.
We will accept PayPal payments from PayPal verified members and we will be ship your order to PayPal-verified addresses only. Please allow 5-7 business days to authorize and clear international PayPal payments.
INTERNATIONAL ORDERS AND INTERNATIONAL PAYMENTS
We accept bank wire transfers and PayPal payments on international orders.
Unfortunately, we can no longer accept credit card payments on international orders due to increased frequency of fraud cases.
Shipping: We ship all our domestic orders via UPS FedEx or USPS, the shipping rates are as follows:
UPS or FedEx Ground Service is Free: Anywhere in the Continental US (on orders over $200.00)
UPS or FedEx Ground Service (on orders less $200): $12.99
UPS 2nd Day Air: $29.99
UPS Next Day: $39.99
If you have selected expedited shipping method or have a specific delivery deadline date, please email us to ensure prompt delivery. All deliveries to PO boxes will be shipped via USPS (United States Postal Service). Our shipments are insured for the full value (some exceptions apply). Pens Empire does not collect taxes on any orders shipped outside the State of Michigan. Any orders shipped within the state of Michigan are subject to a 6% sales tax, as required by State Law
To provide the highest level of service and protection for our customers, we always ship our products via FedEx or UPS. Buyers are responsible for all shipping and insurance costs. Due to the nature of our business and the high prices of the products we sell, we require that all items be shipped with insurance coverage. Shop with Confidence!